1. Engagement Scope
Each project begins with a proposal, estimate, or written agreement that defines deliverables, timeline expectations, revision scope, communication method, and commercial terms. Work outside the agreed scope may require a separate estimate or change request.
2. Payments and Scheduling
Project timelines are reserved once both parties approve the commercial terms and the agreed deposit or advance payment is received. Milestone billing, retainer billing, or monthly support billing may be used depending on the service model.
3. Revisions and Approvals
Reasonable revisions are included according to the active project scope. Additional rounds, new ideas introduced after approval, or late-stage directional changes may affect delivery schedules and pricing.
4. Client Responsibilities
- Provide accurate business information, timely feedback, and required assets.
- Review deliverables within the agreed approval window.
- Ensure lawful use of provided content, data, and third-party assets.
- Maintain access to required accounts, domains, hosting, or app store credentials where applicable.
5. Intellectual Property and Confidentiality
Unless otherwise agreed, final approved deliverables transfer to the client upon full payment, while AIT PARK retains rights to internal methods, reusable components, planning documents, and general know-how. Both parties should respect confidential information shared during an engagement.
6. Support, Warranty, and Liability
Post-launch support is handled according to the active package or maintenance agreement. We aim for reliable delivery, but we cannot guarantee uninterrupted third-party services, platform changes, or outcomes driven by external tools and vendors.